🔒 Privacy Policy

What's Poppin ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

Information We Collect

Information You Provide

• Account Information: Email address, username, display name, profile picture, and bio when you create an account
• User Content: Photos, videos, captions, and messages you share through the app
• Communications: Messages sent to other users and feedback you provide to us

Information Collected Automatically

• Location Data: With your permission, we collect precise location data to show nearby activity and enable location-based features
• Device Information: Device type, operating system, unique device identifiers
• Usage Data: How you interact with the app, features you use, and time spent

How We Use Your Information

• Provide and maintain our services
• Show you relevant local activity and events
• Enable social features like messaging and following
• Send important service updates and notifications
• Improve and personalize your experience
• Ensure safety and enforce our policies
• Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share information:

• With Other Users: Your profile, posts, and activity are visible to other users based on your privacy settings
• Service Providers: Third parties who help us operate our services (hosting, analytics)
• Legal Requirements: When required by law or to protect rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets

Data Security

We implement industry-standard security measures including:

• Encryption of data in transit and at rest
• Secure password hashing (bcrypt)
• Regular security audits
• Access controls and authentication

Data Retention

We retain your information for as long as your account is active or as needed to provide services. Posts ("Drops") automatically expire after 24 hours. You may request deletion of your account and data at any time.

Your Privacy Choices

• Private Profile: Control who can see your content and activity
• Location Sharing: Enable or disable location features at any time
• Notifications: Manage push notification preferences
• Data Access: Request a copy of your data
• Account Deletion: Delete your account and associated data

📜 Terms of Service

Acceptance of Terms

By accessing or using What's Poppin, you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the app.

Eligibility

Account Responsibilities

• You are responsible for maintaining the confidentiality of your account
• You are responsible for all activities under your account
• You must provide accurate and complete information
• You must not share your account with others
• Notify us immediately of any unauthorized use

User Conduct

You agree NOT to:

• Post content that is illegal, harmful, threatening, abusive, or harassing
• Impersonate any person or entity
• Post sexually explicit or pornographic content
• Spam, advertise, or solicit without permission
• Attempt to gain unauthorized access to our systems
• Use the app for any illegal purpose
• Violate the intellectual property rights of others
• Harass, bully, or intimidate other users

Content Ownership

You retain ownership of content you post. By posting content, you grant us a non-exclusive, worldwide, royalty-free license to use, display, and distribute your content within the app.

Termination

We reserve the right to suspend or terminate your account at any time for violations of these terms or for any other reason at our sole discretion.

Disclaimers

The app is provided "as is" without warranties of any kind. We are not responsible for user-generated content or interactions between users. Use the app at your own risk.

Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the app.

📋 Content Guidelines

What's Poppin is a platform for discovering real-time social activity. To maintain a safe and positive environment, all users must follow these guidelines:

Prohibited Content

• Violence & Threats: Content that threatens, promotes, or glorifies violence
• Hate Speech: Content that attacks individuals based on race, ethnicity, religion, gender, sexual orientation, or disability
• Harassment: Bullying, intimidation, or targeted harassment of any user
• Adult Content: Sexually explicit or pornographic material
• Illegal Activity: Content promoting drugs, weapons, or illegal activities
• Spam: Repetitive, misleading, or commercial spam
• Misinformation: Deliberately false or misleading information
• Doxxing: Sharing private information about others without consent

Content Moderation

We use automated systems and human review to identify and remove content that violates our guidelines. Violations may result in:

• Content removal
• Temporary account suspension
• Permanent account termination
• Reporting to law enforcement when appropriate

Reporting

If you see content that violates our guidelines, please report it using the in-app reporting feature or contact us directly.

⚖️ Your Data Rights

We respect your rights regarding your personal data. Depending on your location, you may have the following rights:

Access & Portability

You have the right to request a copy of the personal data we hold about you in a structured, machine-readable format.

Correction

You have the right to request correction of inaccurate personal data.

Deletion

You have the right to request deletion of your personal data. We will comply with your request unless we have a legitimate reason to retain the data.

Opt-Out

You may opt out of certain data collection and use, including:

• Location tracking (via device settings)
• Push notifications (via device settings)
• Marketing communications

California Residents (CCPA)

California residents have additional rights under the California Consumer Privacy Act, including the right to know what personal information is collected and the right to opt-out of the sale of personal information. We do not sell personal information.

European Residents (GDPR)

If you are in the European Economic Area, you have rights under GDPR including access, rectification, erasure, restriction, portability, and objection to processing.

📧 Contact Us

We're here to help with any questions, concerns, or requests. You can reach us through the following methods:

Submit a Request

Use the form below to submit a request or ask a question: